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Frequently Asked Questions
Is the furniture weather-resistant?
Yes, our outdoor furniture is made with UV-resistant rope and aluminum frames specifically designed to withstand various weather conditions.
What quality certifications do your products hold?
We obtain ISO 9001 certification. Our furniture passes lab tests such as EN581, UNE EN12520, and holds CE certifications.
Can the color of the rope and cushions be customized?
Absolutely. We offer various color options for the aluminum frame, rope, and cushions to match your specific needs.
What is the standard delivery time?
Usually, our lead time depends on the quantity and models, ranging from 25 to 45 days.
How long is the product warranty?
The standard warranty is 2-3 years under normal usage. We can also extend this to 5 years upon request.
How is the furniture packed for shipping?
Items are packed in standard carton boxes (KD package) with all necessary screws and installation drawings included. Corner protection is added for safe transport.