Are you a Factory?
Yes, we are a factory which ensures you receive the most competitive prices. You are always welcome to visit our production facility.
When can I get the quotation?
We usually quote within 24 hours after receiving your inquiry. For urgent requests, please contact us directly so we can prioritize your inquiry.
How can I get a sample to check your quality?
After price confirmation, samples can be requested. Sample costs are charged but are refundable upon order confirmation once the quantity meets the MOQ.
Can you handle custom designs?
Yes. Our professional team has extensive experience in outdoor furniture design. Share your ideas, logos, or high-resolution images, and we will help implement them into the final product.
What is the lead time for mass production?
It depends on the order volume and season. Generally, the lead time for MOQ is 15 to 20 days. We recommend starting inquiries two months in advance.
What are your payment terms?
We normally accept TT, LC, and PayPal. Please reach out to us if you have other preferred payment methods.