Frequently Asked Questions
Q: Any discounts available for bulk orders?
We offer competitive wholesale prices. Discounts are provided based on order quantity to perfectly meet your project needs.
Q: Can I request a sample before placing a full order?
Yes, samples are available. We also provide high-resolution documentation and detailed photos as a cost-effective alternative for your evaluation.
Q: Typical lead time for delivery?
Delivery usually takes between 8 to 30 days, depending on the specific product type and total order volume.
Q: How do you ensure product quality and handle faults?
Our production follows strict quality control systems. During the guarantee period, any faulty parts are replaced free of charge.
Q: What if the items are damaged during transit?
We take photos of all well-packed items before shipping. If damage occurs, our customer service team will assist you with replacements using these records.
Q: Are you a manufacturer or a trading company?
We are a direct manufacturer/factory, ensuring all products are shipped from our facility with reliable quality control.